We support companies to develop an internal army of problem solvers capable of breaking through any barrier. Our approach is guided by 60 years of practical operations and leadership skills. We are motivated by the results that come when the exact customer needs are connected to the hands and minds of everyone creating value.


  • Create an army of skilled and motivated problem solvers inside your organization by tackling the most serious business issues impacting current and future customer loyalty

  • Develop skills of your leadership team to collaboratively solve problems across functions


Assessment and Recommendations

  1. We will join top management of the company for a one half- day on site review of the organization; sales, design, manufacturing and distribution.

  2. Gather information from top management about improvement needs, what’s been done so far, what's worked, what hasn't.

  3. Our team will prepare a written assessment of key performance gaps and recommended actions for the next stage of improvement.  If there seems to be a good fit between the company needs and our services, specific steps to move forward will be provided with pricing.

This assessment and how to proceed is completely unique to each company.  Suggested support services may range from periodic counsel to intensive hands on guidance.