It saps everyone’s energy. When your feet are mired in quicksand, so are everyone else’s as they strain to pull their friends out. Before you know it, nothing productive is getting done. A lot of hard work, but nothing helpful for making the customer’s experience better.
With one small step, we can change this from a negative to a positive impact on the organization.
Now you have the time to contribute to improve your own productivity and the organizations’. The quicksand is gone. You and your friends have time to build a solid foundation for the organization’s improvement system. This is what we mean at GBMP when we talk about "everybody, everyday" to grow the Toyota Production System. It is not enough to say it; we have to make time to do it. Today we have made time, conceptually. Now, see what you can do to make it happen practically.
I can’t wait to hear your success stories.